Back to newsletter
Philips achieves top rankings in IMV ServiceTrak Ultrasound Report for 18th consecutive year
Philips attained first place across multiple categories in the 2010 U.S. IMV ServiceTrak™ Ultrasound Report for the 18th consecutive year. Underscoring Philips continued dedication to Ultrasound, customers have again rated Philips Healthcare No. 1 in overall service performance for "Ultrasound All Systems," comprised of radiology/ob-gyn and cardiology instruments. The first place rankings overall included field service engineer performance, system installation, overall OEM service performance, overall system performance, manufacturer satisfaction and probability of repurchasing.
Philips retains leadership position in IMV ServiceTrak Patient Monitoring Report
The 2010 U.S. IMV ServiceTrak™ Patient Monitoring Report shows that Philips continues to be a market leader in the Patient Monitoring market. Philips ranked first place with customers in key areas with customers including probability of repurchasing, overall manufacturer satisfaction and overall system performance. Philips Monitoring also rated first place in system installation and overall OEM training.
About IMV Limited and the ServiceTrak™ Survey
IMV Limited, based in Greenbelt, MD, is an independent healthcare research company with more than 20 years' experience in analyzing the medical imaging, clinical diagnostic and instrument markets. ServiceTrak is one of the most recognized and trusted surveys in the healthcare industry. Respondents are drawn from a randomized database of U.S. hospitals and imaging centers. For further information, visit http://www.imvinfo.com